Let’s hope so! I spent all night last night and tonight trying to get this junk off my computer. I was hardly even able to watch the Duggars! Anyway, if you’re curious, here’s what I did:
- Started with McAfee, the antivirus software I always had. However, the virus disabled it and it wasn’t able to run a scan or anything. I found one file right on C:\ that was dated with the date and time I know I got infected, and the filename was just a bunch of numbers and letters. Deleted and emptied trash, and McAfee ran again. It said I was clear, but…
- Ran Kaspersky free virus scan, which found two trojan files. The free scan doesn’t let you fix, only view the files and what they are. I couldn’t find them by searching on the computer, though. So I looked up the filenames on Google to see if I could find anything that would remove them. One thing that said it would was…
- Spyware Doctor – it’s got good reviews and is free to download, but you need to pay if you want it to fix things. I’m not sure if I’ll keep it or not (they offer a 30 day guarantee). It found and repaired a ton of stuff that McAfee didn’t even notice. However, I downloaded it because I wanted to delete those trojan files, and after I ran the full scan twice (and repaired everything), I ran Kaspersky again and it found the same two trojans plus three more!
- At the recommendation of, like, everyone, I downloaded Malwarebytes Anti-Malware – free and works great! I tried running a full scan a couple times, but it kept freezing. So I ran the quick scan, and it found and repaired a bunch of stuff. In order to complete the repair, I had to restart my computer.
- Upon restarting, I got a whole bunch of pop-ups from McAfee that it had found and removed all those trojans! I ran Kaspersky one more time, since it seems to find things nothing else does, and it all came up clean! So… Kaspersky I definitely recommend and Malwarebytes I definitely recommend. Spyware Doctor I could take or leave, maybe try it and see if it helps you.
- One more thing: download HijackThis – it generates a log of stuff on your computer… maybe if you’re an IT professional you could make sense of it, if not there’s lots of internet forums where volunteers analyze people’s logs and tell them how to fix anything that appears wrong. (HJT will also fix things for you, if you know what you’re doing.) The people on the forums take a while to respond, though. I found this great guy on Twitter, @savemejames, who was so helpful and checked my log file via e-mail right away.